What do I do if a child indicates they have been abused?

DO NOT

• Investigate
• Ask leading questions (a question that suggests the answer or contains the information the questioner is looking for example,‘That man touched you, didn’t he?’)
• Make promises
• Notify the parents or the caretaker if they are the abuser

DO

• Provide a safe environment (be comforting, welcoming, and a good listener)
• Tell the child it was not their fault
• Listen carefully
• Document the child’s exact quotes
• Be supportive and not judgmental
• Know your limits. Don’t pressurise the child. Don’t ask too many questions. The child might not be ready to give all details of abuse yet. (pending psychological support) Don’t try to act as an investigator/ Counsel in Court
• If the child is scared and has questions, do tell the truth. Example, if a child ask do my parents need to know? Encourage the child to inform the parents. Make no promises.
• Ask ONLY four questions: what happened, who did this to you, where were you when this happened, when did this happen
• Ask the child how he/she feels about informing the parents if the abuser is NOT a parent/relative
• Asking any additional questions must be done using one’s discretion so as not to be suggestive or pressurizing the child